We don’t know when the COVID-19 pandemic will end, but if you have flights booked during this period, here are flights that are offering credit refunds or free change of dates.
Latest Update: 25 Jun 2020
Needless to say, these measures have probably derailed your grand 2020 travel plans. But, if you’re unwilling to give up on your long-awaited grad or family trip, there’s a silver lining amidst the current situation.
Now, we’re not saying you should travel now-now and risk infection (safety is sexy, people). Rather, there’s no harm in dreaming and planning for future trips — especially with several airlines now offering travellers free flight changes. It’s something you can take advantage of, once the situation stabilises.
If you can’t wait to plan your next adventure out, here’s a summary of airlines that offer free date changes.
Disclaimer: Airline policies are accurate as of 25 Jun 2020. We will continue to update as the situation changes. If you spot any outdated info, drop a comment below!
Flights Offering Free Date Changes
|Airline||Waiver policies for COVID-19|
(Accurate as of 25 Jun 2020)
|Applicable for bookings on and before|
|British Airways||Free date change for all bookings made up to 31 Aug 2020. |
Passengers can exchange their bookings for a voucher of the same value, which can be used for future bookings. All vouchers are valid till 30 Apr 2022.
|31 Aug 2020|
|Cathay Pacific||Free, unlimited date changes for new bookings made up to 31 Jul 2020. |
Travel must be completed by 30 Jun 2021. Fare and tax differences may apply.
|31 Jul 2020|
|Delta Air||Free date change for all bookings made up to 30 Jun 2020. |
Passengers who choose to cancel their flights will receive eCredits for future bookings, valid till 30 Sep 2022.
|30 Jun 2020|
|Emirates||Note: Emirates will operate flights to some destinations in US, Europe and Australia in Jun 2020. |
Free date change for all bookings made up to 30 Jun 2020.
Passengers have two options for their bookings:
(1) Keep the tickets, valid for 24 months, or
(2) Convert to a travel voucher, valid for one year from date of issue. Vouchers can be used for flights or Emirates products and services.
|30 Jun 2020|
|Jetstar||Update: Flights remain suspended until 31 Jul 2020.|
Free, one-time date change for bookings made up to 31 Mar 2020, for travel on or before 30 Jun.
Passengers can exchange their bookings for travel vouchers, valid for six months from date of issue.
|31 Mar 2020|
|Korean Air||Free date change for all travel dates before 28 Feb 2021. Fare differences will be waived, as long as it is in the same booking class and between the same cities.||28 Feb 2021|
|Malaysia Airlines||Free, unlimited date changes for bookings made up to 30 Jun 2020. New travel must commence by 30 Jun 2021. Fare differences may apply.||30 Jun 2020|
|Qatar||Free, unlimited date changes for bookings made up to 30 Sep 2020, for travel up to 31 Dec 2020. Destination changes are also free — more details here. |
Passengers can also exchange their ticket for a travel voucher, valid for two years. Passengers with cancelled flights will be issued a refund.
|30 Sep 2020|
|Scoot||Free, one-time date change for new bookings made up to 31 Jul 2020. Fare differences may apply. |
Passengers affected by cancelled flights from now till 31 Jul 2020 have two options to claim a refund:
(1) A 100% refund via the original payment method, or
(2) A 120% refund in Scoot vouchers, valid for 12 months.
|31 Jul 2020|
|Singapore Airlines & SilkAir||Note: Singapore Airlines & SilkAir will operate flights to some destinations in Australia, Europe and Asia in Jun and Jul 2020. |
Free, unlimited date changes for new bookings made up to 31 Aug 2020. Fare differences may apply.
Passengers affected by COVID-19 travel restrictions can exchange their ticket for travel credits. Alternatively, they can also request for a refund.
|31 Aug 2020|
As with all policies, do read the fine print before booking or adjusting your flights. On top of the specific “travel by” dates, fare and tax differences may also apply for new changes.
Stay Woke, Stay Safe
Can’t see the world? Explore Singapore!
As people who love to travel, the COVID-19 pandemic has left us feeling wander-lost. However, as the situation changes every day, having the flexibility to change our flights and travel plans offers the peace of mind we need in these uncertain times.
It’s not easy being travellers during the COVID-19 pandemic. The good news is, unlike our travel plans, our everyday lives don’t have to be put on pause.
Instead, you can enjoy local thrills like exploring our lion city or treating yourself to a sweet staycation after the circuit breaker phases end! Do remember to take the following precautions to keep you and your loved ones safe:
– Stay updated with the latest news.
– Maintain good personal hygiene: Wash your hands frequently with soap and water, and avoid touching your face.
– Practise social distancing and stay home.
– See a doctor if you’re feeling unwell.
– Cooperate with authorities if you have been issued a Stay-Home Notice, or have been quarantined due to contact tracing.