You’ll want to read this to speed up your time spent at the JB checkpoint!

The March School Holidays are upon us! And whether you’re a student planning an exciting day trip across the border to eat, play, shop and cafe hop with friends, or a parent taking your kids to JB for a short getaway, saving invaluable time at the checkpoint is something we’d all love!

To speed up traffic flow at Malaysia’s land checkpoints, Singaporeans were recently allowed to use the e-gates when crossing the Causeway. This move will undoubtedly benefit all of us, but the steps to use the JB custom e-gates remain unclear to most.

Friends having breakfast at Restoran Hua Mui - Things to do in JB

So, here’s everything you need to know about using the e-gates for the first time to ensure your smooth passage into JB!

E-gate Eligibility

JB Checkpoint - JB Custom E-gate

Photo credit: CNA

1) Singapore Citizens, Malaysian Permanent Residents, and Malaysia Automated Clearance System (MACS) pass holders

2) Biometric passport with at least 3 months validity

3) Minimum height of 120cm

Steps to Use JB Customs E-gates

1) Fill and Submit Malaysia Digital Arrival Card (MDAC) 3 Days Before Entering Malaysia

MDAC Card - JB Custom E-gate-1

You must submit your MDAC online within 3 days of your trip to Malaysia. For example, if your trip is on 3 March, the earliest you can submit the MDAC is 1 March.

*Note: You need to submit the MDAC everytime you wish to enter Malaysia using the e-gates at the JB customs

2) One-time Passport Verification at the Manual Immigration Counter

Singapore Passport - JB Custom E-gate

Photo credit: Trade Link Media

If it’s your first time, you’d still have to head to the manual immigration counter before using the e-gate.

Inform the immigration officer when entering Malaysia that you have submitted the MDAC and wish to use the e-gate. The officer will register your passport in the system and you will be able to use the e-gate when leaving Malaysia, as well as on subsequent trips.

Euro Fun Park Ferris Wheel - Things to do in JB

Looking for things to do in JB or have any burning questions about entering JB from Singapore? Check out these guides and FAQ:
JB Day Trip Itinerary — Where to Eat, Play and Shop Under S$65
JB Cafe-hopping — 9 New Cafes to Check Out in Johor Bahru
Commonly Asked Questions About Travelling to Johor from Singapore

Know of anyone who’s crossing the Causeway and planning to use the e-gates for the first time? Share this article with them!


Please enter your comment!
Please enter your name here